/ Exchange Policy
apparel, shoes and accessories are subject to a Seven (7) day return
policy upon delivery. Merchandise must be unworn, with tickets attached,
and accompanied by the original packing list/invoice. Items will
be returned for a refund or replacement, less shipping charges.
charges are not refundable for any purchases. We do NOT refund the
cost of shipping only the purchase price of the item.Embroidered,
Hemmed, Customized or Altered
items to your specifications are NOT RETURNABLE, EXCHANGEABLE,
merchandise must be inspected immediately. Damage Claims must be
made within 4 days of delivery. If you think you have a damaged
claim please contact us at Service@AtcUniforms.com
or call us at 1-800-9380-0303. A customer service representative
will be glad to help you return the items for a replacement.The
original packing slip must be included with your returned damaged
you return or exchange any item for any reason, you must first contact
us for a Return Authorization number (RA) and shipping instructions.
A return Authorization number (RA) is required for all returns or
highly recommend that you return your merchandise via common carrier
(UPS, DHL, etc) that will provide you a tracking number. Items sent,
but not received by Alpine Trading Co., will NOT receive credit
as an accepted return. Items received without a Return Authorization
Number (RA) will be refused and sent back to you.
Alpine Trading Company Inc. - Returns
400 Overpeck Ave.
Englewood, NJ 07631
We have created
your privacy and the protection of your information.If
you received a mailing from us, (a) you e-mail address has been
submitted to us either as someone who has expressly provided this
address for the purpose of receiving information in the future ("opt
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relationship with us. We respect your time and attention by sending
Each email sent
contains an easy automated way for you to discontinue receiving
email from us, or to change your expressed interests. If you wish
to do this, just follow the instructions to unsubscribe at the end
of every email.
If you have
received unsolicited, unwanted email sent from this system or purporting
to be sent via this system please forward a copy of that email with
your comments to:Abuse@AtcUniforms.com
We use various
encryption methods to protect against the loss, misuse and alteration
of information used by our system.
We will never
share, sell or rent individual personal information with anyone
without your advance permission or unless ordered by a court of
law. Information submitted to us is available only to authorized
employees managing this information for the purposes of contacting
you or sending you emails based on your expressed request for information
and to contracted service providers for purposes of providing services
relating to our communications with you.
was created on January 5, 2006.
use of this site is governed by the policies, terms and conditions
set forth below
read them carefully. Your use of this site indicates your acceptance
of these terms and conditions. Your placement of an order indicates
your acceptance of these terms and conditions. Your submittal of
any order to Image First Uniforms by Alpine Trading Company
indicates acceptance of these terms and conditions. These terms
and conditions shall supercede any subsequent terms or conditions
included with any purchase order, whether or not such terms or conditions
are signed by Image First Uniforms by Alpine Trading Company.
Image First Uniforms by Alpine Trading Company reserves the right
to make changes to this site and these terms and conditions at any
and Trademark Notice
This site is owned and operated by Image First Uniforms by Alpine
Trading Company Unless otherwise specified, all materials appearing
on this site, including the text, site design, logos, graphics,
icons, and images, as well as the selection, assembly and arrangement
thereof, are the sole property of Image First Uniforms by Alpine
Trading Company All software used on the site is the sole property
of Image First Uniforms by Alpine Trading Company or those
supplying the software, Images, logos and text. You may use the
content of this site only for the purpose of shopping on this site,
placing an order on this site and for Viewing our on line catalog
without an obligation to shop. No materials from this site may be
copied, reproduced, modified, republished, uploaded, posted, transmitted,
or distributed in any form or by any means without Image First
Uniforms by Alpine Trading Company's prior written permission.
All rights not expressly granted herein are reserved. Any unauthorized
use of the materials appearing on this site may violate copyright,
trademark and other applicable laws and could result in criminal
or civil penalties.
and IMAGEFIRSTUNIFORMS.COM are
registered trademarks, All custom graphics, icons, logos and service
names are registered trademarks, trademarks or service marks of
Alpine Trading Company. All other trademarks or service marks are
property of their respective owners. The use of any Image First
Uniforms .com and atcuniforms.com trademark or service mark without
Image First Uniforms by Alpine Trading Company's express
written consent is strictly prohibited.
and Limitation of Liability as to Products Sold
Customized items such as nametags, special orders, uniforms with
tailoring, alterations, etc. that are made to customers specifications
cannot be returned or exchanged (unless defective) if customized
to your specifications. All sales are considered final. Under this
condition, merchandise is not returnable unless defective. Please
feel free to contact customer service with any questions regarding
and Limitation of Liability as to the Image First Uniforms by Alpine
In order to maintain the Image First Uniforms high standard of quality,
Image First Uniforms by Alpine Trading Company reserves the
right to modify products, change materials and change prices without
notice. Images shown on catalog and website are for illustrative
purposes only and do not imply an endorsement.
web sites and the materials therein are provided "as is".
Warranties are applicable only where specifically indicated. Image
First Uniforms by Alpine Trading Company sites, their operations,
contents, information, materials. You agree that Image First
Uniforms by Alpine Trading Company its directors, officers,
employees or other representatives shall not be liable for damages
arising from the operation, content or use of the Image First
Uniforms by Alpine Trading Company. You agree that this limitation
of liability is comprehensive and applies to all damages of any
kind, including without limitation direct, indirect, compensatory,
special, incidental, punitive and consequential damages.
the event a product is listed at an incorrect price or with incorrect
information due to typographical error or error in pricing or product
information received from our suppliers, Image First Uniforms
by Alpine Trading Company shall have the right to refuse or
cancel any orders placed for product listed at the incorrect price.
Image First Uniforms by Alpine Trading Company shall have
the right to refuse or cancel any such orders whether or not the
order has been confirmed and your credit card charged. If your credit
card has already been charged for the purchase and your order is
canceled, Image First Uniforms by Alpine Trading Company
shall within reasonable time issue a credit to your credit card
account in the amount of the charge.
receipt of an electronic or other form of order confirmation does
not signify our acceptance of your order, nor does it constitute
confirmation of our offer to sell. Image First Uniforms by Alpine
Trading Company reserves the right at any time after receipt
of your order to accept or decline your order for any reason. Image
First Uniforms by Alpine Trading Company reserves the right
at any time after receipt of your order, without prior notice to
you, to supply less than the quantity you ordered of any item. All
orders placed must obtain pre-approval with an acceptable method
of payment, as established by our credit and fraud avoidance department.
We may require additional verifications or information before accepting
First Uniforms by Alpine Trading Company shall automatically
charge and withhold the applicable sales tax for orders to be delivered
to addresses within the state of New Jersey. Each customer shall
be solely responsible for all sales taxes, or other taxes, on orders
shipped to any other state.
requests for service and support should be made directly to our
Customer Service department at (800) 938-0303
agree that any legal action brought against Image First Uniforms
by Alpine Trading Company shall be governed by the laws of the
State of New Jersey without regard to its conflict of law principles.
You agree that the sole jurisdiction and venue for any litigation
arising from your use of or orders made on the Image First Uniforms
by Alpine Trading Company sites shall be an appropriate federal
or state court located in the state of New Jersey.